ARTICLE 1: PURPOSE OF THE GENERAL TERMS AND CONDITIONS OF SALE
HTTPS://YERSIN-GUERISSEUR.CH is the website created and published by LOUIS YERSIN, an independent entrepreneur registered in Lausanne. The company is represented by Mr. Louis Yersin. This contract is a remote electronic sales contract for healing and/or massage sessions provided by Louis Yersin.
The entrepreneur YERSIN reserves the right to modify the General Terms and Conditions of Sale (GTC) at any time. The applicable GTC correspond to the information published on the date of booking a session.
ARTICLE 2: REMOTE OR IN-PERSON SESSIONS
The present General Terms and Conditions of Sale (hereinafter referred to as “GTC”) describe the services offered by Louis Yersin. These include:
- Healing sessions
- Massage sessions
- Social support workshops
as well as their appointment booking and online payment processes. Booking an appointment is equivalent to placing an order in terms of e-commerce.
More specifically, the healing sessions offered take place:
- In person, or
- Remotely (via video call, phone, etc.)
ARTICLE 3: APPOINTMENT BOOKINGS
Any appointment booking implies the consumer’s prior and unconditional acceptance of the General Terms and Conditions of Sale (GTC). The consumer declares that they have full mental and legal capacity to commit to these GTC. They are informed that their agreement is not subject to a handwritten signature. They declare that they are satisfied with the descriptions displayed on the website.
ARTICLE 4: CANCELLATION AND MODIFICATION OF APPOINTMENTS
After payment, schedule changes can be made free of charge upon explicit request to Louis Yersin. Cancellations and refunds are discussed with Louis Yersin, who reserves the right to refuse refunds.
He specifies that the first introductory session, called the “contact session,” is free of charge.
ARTICLE 5: ONLINE PAYMENT FOR SESSIONS
Remote sessions must be paid online using the available payment methods (Paypal, credit card via Paypal, bank transfer). In-person sessions can be paid online or at the office after the session.
Once a payment is accepted, the patient receives an email confirming the receipt of payment, which serves as a payment receipt. This receipt is sent by banking systems such as Paypal or UBS Bank, regardless of whether the payment was made via a Paypal account or a credit card (Visa, Mastercard, etc.). The payment protocol is secured with HTTPS.
The website https://yersin-guerisseur.ch does not store any banking data.
ARTICLE 6: PAYMENT TERMS
Remote sessions can be paid online using the available payment methods (Paypal, credit card via Paypal, bank transfer, or check). Confidentiality is ensured by these payment providers through their own encryption systems. This website does not have access to or store any confidential data.
In-person sessions can be paid online or directly at the office after the session, in cash or via TWINT.
The session prices are displayed on the product page.
ARTICLE 7: THE HTTPS SECURITY PROTOCOL
We use the encryption system called SSL/HTTPS for all communication between this site and the servers. This ensures that personal credentials cannot be intercepted by third parties who do not have the necessary decryption keys.
In the event that our system is compromised by an intrusion, we will request all users to change their passwords if necessary.
ARTICLE 8: GENERAL DATA RIGHTS
You can also request the complete deletion of your data. However, some data may be subject to legal, security, administrative, or regulatory obligations.
ARTICLE 9: GDPR PRIVACY POLICY
The privacy policy can be consulted here. European rights as well.