1. Introduction

Louis Yersin (website URL: https://yersin-guerisseur.ch) values your trust. We are based in Lausanne but also offer remote sessions, which take place via video call or phone. Please read and accept this privacy policy.

2. Data storage and collection

Our website is hosted by the company QUIBCODING SARL, which uses a VPS server from Contabo GmbH.

REGISTRATION DATA

If you book an appointment on our website, we store the necessary information, including your identity and contact details. You may request the deletion of your contact information at any time via the provided contact methods. The site owner and administrators can view and modify this information.

PURCHASING HEALING SESSIONS, SOCIAL SUPPORT WORKSHOPS, AND MASSAGES

Louis Yersin’s paid services are listed on the PRICING page in the menu of the website https://yersin-guerisseur.ch. Payments are to be made directly to the therapist at the time of the session. The paid services include:

  1. Healing sessions
  2. Social support workshops
  3. Massage sessions

The secure HTTPS protocol is used and ensured by the hosting provider.

PAYMENT DATA

The Louis Yersin website never has access to your payment data, as payments are handled directly by the relevant operators. Therefore, no payment information is stored on the site.

CONTACT FORM

Information submitted through the contact form on our website is sent to the company’s email address, Louis Yersin. These submissions are only retained for customer service purposes and are never used for marketing purposes or shared with third parties.

GOOGLE ANALYTICS

We do not use Google Analytics on our website for anonymous site usage reports. As a result, no personalized data is stored. However, one of our providers or partners may have integrated it. If you wish to disable Google Analytics tracking on our website, please use the following link: Disable Google Analytics.

3. Embedded content

Pages on this site may include embedded content, such as YouTube videos, for example. Embedded content from other websites behaves in exactly the same way as if you had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website. Below is a list of the services we use:

FACEBOOK

The Facebook Page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. No Facebook cookies are installed, and your IP address is not sent to a Facebook server until you consent to it. You can review their privacy policy here: Facebook Privacy Policy.

YOUTUBE

We use embedded YouTube videos on our site. YouTube has its own cookie and privacy policies over which we have no control. No YouTube cookies are installed, and your IP address is not sent to a YouTube server until you consent to it. You can review their privacy policy here: YouTube Privacy Policy.

VIMEO

We use embedded Vimeo videos on our site. Vimeo has its own cookie and privacy policies over which we have no control. No Vimeo cookies are installed, and your IP address is not sent to a Vimeo server until you consent to it. You can review their privacy policy here: Vimeo Privacy

4. Cookies

Cookies – small text files placed on your computer to help the site provide a better user experience. In general, cookies are used to store user preferences, save information for elements such as shopping carts, and provide anonymized tracking data to third-party applications such as Google Analytics. Cookies typically exist to improve your browsing experience. However, you may prefer to disable cookies on this site and others. The most effective way to do this is by disabling cookies in your browser. We suggest checking your browser’s help section for guidance.

5. Who has access to your data

If you do not book an appointment through the website, we do not have any personal information about you.

6. Third party access to your data

We do not share your data with third parties in a way that would disclose your personal information, such as your email, name, etc.

7. Security measures

We use the SSL/HTTPS protocol across our entire website. This encrypts user communications with the servers so that personally identifiable information cannot be captured or hijacked by unauthorized third parties.

In the event of a data breach, system administrators will immediately take all necessary measures to ensure system integrity, contact affected users, and attempt to reset passwords if needed.

8. Your rights on data

GENERAL RIGHTS

If you have booked an appointment on this website or left comments, you can request an exported file of the personal data we store, including any additional data you have provided.

You can also request that we erase all personal data we have stored. This does not include data we are required to retain for administrative, legal, or security purposes. In short, we cannot delete essential data needed for you as an active customer (such as basic account information like an email address).

If you request the deletion of all your data, we will no longer be able to provide you with support or other services related to our products.

GDPR RIGHTS

Your privacy is extremely important to us. Moving forward with GDPR, we aim to uphold the GDPR standard. Louis Yersin intends to comply with the European General Data Protection Regulation. For more details, see here: EU GDPR Information Portal.

9. Third-party websites

Louis Yersin may post links to third-party websites on this website. These third-party websites are not screened for privacy or security compliance by Louis Yersin, and you release us from any liability for the conduct of these third-party websites.

All social media sharing links, whether displayed as text links or social media icons, do not connect you to any third party unless you explicitly click on them.

Please note that this Privacy Policy and any other policies in place, in addition to any amendments, do not create enforceable rights by third parties or require the disclosure of any personal information related to members of the service or site. Louis Yersin assumes no responsibility for the information collected or used by any advertiser or third-party website. Please review the privacy policy and terms of service for each site you visit via third-party links.

10. Disclosure of your data for legal purposes

Sometimes, it may become necessary or desirable for Louis Yersin, for legal purposes, to disclose your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party when we believe, in good faith, that it is advisable to do so for the purposes of a civil action, a criminal investigation, or another legal matter.

If we receive a subpoena affecting your privacy, we may choose to notify you to give you the opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do so. We may also proactively report and disclose your information to third parties when we believe it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities.

You release us from any damages that may result from or be related to the disclosure of your information in response to requests from law enforcement agencies or private litigants.

Any transfer of personal data for legal purposes will only be carried out in compliance with the laws of the country you reside in.

11. Modifications

We may modify this privacy policy from time to time. When we update this privacy policy, we will update this page accordingly and ask you to accept the changes in order to continue using our services.